Department issuing pro-rated residential and business parking permits beginning July 1

(MEDFORD)—The Medford Parking Department has been issuing tickets, accepting payments and granting permits to residents and visitors for over two months and with the process in full swing, the City is providing an update to residents on parking procedures and violations.

Beginning July 1, the City will be issuing yearly parking permits on a pro-rated basis for 2022. In the past, permits were issued for an entire calendar year based on the date in which it was purchased. In an effort to streamline this process, the City’s parking department will be offering a reduced rate for people buying permits this late into the year. For example, a permit issued on July 1 will be valid until December 31, 2022 but offered at a discounted price.

As a reminder, the Parking Department has been and will be issuing violations for vehicles parked the wrong way on any street. Under state regulation, vehicles must park in the direction that traffic flows. Parking in the wrong direction can be unsafe for many reasons, and those vehicles will be ticketed. For a full list of parking violations that will be enforced, visit http://www.medfordma.org/parking. For equity and consistency, the City does not spot enforce potential parking violations, therefore please do not call the Parking Department to report common violations. Parking Control Specialists will monitor all neighborhoods during their normal routes.

As a reminder, parking-related violations that parking control specialists enforce include:

Parking on a permit-only street without a resident permit
Parking at a meter without paying
Parking more than 12 inches from the curb
Parking within 20 feet of an intersection
Parking within 10 feet of a fire hydrant
Parking in a Handicap space without a proper permit, or obstructing a ramp
Displaying an expired parking permit sticker

All parking permit requests, payment options and other parking-related operations can be conducted online by visiting the City’s website at http://www.medfordma.org/parking. To obtain a residential permit, you must show your vehicle registration with a Medford address. To obtain a business parking permit, you must provide proof that you are an owner or employee of a Medford business.

If you would like to obtain a visitor parking permit, you will need to visit the Parking Department in person and bring a valid proof of Medford residency (ie. a utility bill, bank statement, etc.) Visitor permits cannot be obtained online and are valid for 48 hours.

Appeals requests are handled online as well. To request an appeal, visit https://portal.gtechna.com/userportal/medford. All tickets must be appealed less than 21 days after being issued. Appeals will not be accepted after 21 days. You will be notified of a decision on your appeal by email if provided, or via USPS. If you have any appeal issues, contact Parking Clerk Justin Wright by phone at 781-393-2501 or by email at jwright@medford-ma.gov.

A new pay by phone app has also been launched, providing a streamlined option for parking in metered locations. To download the “PayByPhone” app search for “PayByPhone” in the App Store or Google Play or visit http://www.medfordma.org/parking for the direct link as well as a tutorial video.

Please remember that our parking staff is made up of people from Medford and surrounding communities and while it’s normal to be frustrated when you receive a ticket, please conduct yourself in a respectful and professional manner. Rude, aggressive behavior that endangers staff as well as the public will not be tolerated. Please choose kindness and be mindful of the example you’re setting.

For more information and details about the Medford Parking Department and operations, visit http://www.medfordma.org/parking.