Somerville/Medford News Weekly Speakup Line: Heating Oil Headaches

Dear Billy T and Somerville/Medford News Weekly Speakup Line,

I have will call home heating oil delivery with a Boston area company. They don’t come unless we call. Or if they are in the neighborhood, they will call us the day before to ask if we want a fill up. This winter, before the storm when oil was $3,

I had to beg them to come out. I get home today and see a $600 bill left on my door. I call the company and it seems our will call delivery has been switched to automatic. They offer apologies for the “mistake.” This seems disingenuous. I believe they have done this on purpose because they are stuck with oil that nobody wants because the weather is warm and it costs $5/gallon. What is my recourse? TIA

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