BBB Tip: Student loan forgiveness

For Immediate Release —

iplomas. Shortly after that, the student loan repayment process begins. However, scammers are taking advantage of recent changes to student loan repayment programs to confuse borrowers, tricking them into falling for various schemes.

In September 2023, interest will begin to accrue again, and in October, minimum payments are set to resume. But just because student loan repayment is on pause, for now, doesn’t mean that scams are. Better Business Bureau encourages graduates to carefully research trustworthy sources related to federal repayment plans before giving personal information.

Watch out for companies promising to reduce debt by lowering payments through enrollment in student loan forgiveness or other programs. They may also falsely promise to apply monthly payments to consumers’ student loans and to improve credit scores- all you have to do is pay a small fee so they can negotiate with the lender on your behalf. In another version, dishonest collectors claim they can save money by consolidating loans – if a minimal fee is paid. Please keep your personal information private and never give it to an unsolicited source.

Protect yourself from student loan scammers:

Research the lender. Visit to read business profiles and check out companies before working with them. The FTC has consumer education related to student loan debt relief scams at

Report it. If you have been a victim of a suspected scam, report it at

Empty promises lead to an empty wallet and more debt. Only scammers promise fast loan forgiveness. Scammers often pretend to be affiliated with the government. Scammers also promise loan forgiveness for a fee. Never pay a fee upfront for help. Never share sensitive information, such as your FSA ID.

Find a reliable source. Consumers can apply for loan deferments, forbearance, repayment, and forgiveness, or discharge programs directly through the U.S. Department of Education or their loan servicer at no cost and do not require a third party. For students in Canada, find more information about student loans and grants.

For more information

Visit for federal student loan repayment options. Student loans can be forgiven only under specific circumstances, so contact your lender directly to see if any options are available to you.

If it seems too good to be true, it probably is. A company that claims it can erase student loan debt in minutes is not being honest. This type of scheme is similar to a government impostor scam; watch for the warning signs.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.