CREDIT REPORTS MATTERS ON BEACON Hill

By Bob Katzen

The House 152-0, Senate 38-0, approved and sent to Gov. Charlie Baker legislation that would prohibit consumer reporting agencies, like Equifax, Experian and TransUnion from charging fees for freezing and unfreezing a person’s credit information. Under current law, companies can and have charged up to $5 per freeze or unfreeze.

A freeze makes the report inaccessible until the consumer unfreezes it. Since banks and other lenders require access to the borrower’s credit report before giving a loan, this greatly reduces identity thieves from getting a loan or credit in another individual’s name.

The proposal gained momentum following the 2017 crisis when, from May to July, the personal information including names, social security numbers, addresses, driver’s licenses, and credit card numbers of 145 million Americans was stolen from Equifax’s systems. Equifax didn’t reveal the breach until September and consumers lost valuable time to act.

Other provisions of the bill prohibit businesses from obtaining a consumer’s credit report without obtaining written, verbal or electronic consent from the consumer; require credit monitoring services to be available for 3.5 years for some consumers affected by a breach; and improve notices and consumer information the companies are required to give.

“This bill will offer all Massachusetts residents much needed, long-overdue, common sense consumer protection against identity theft and the sloppy dangerous practices by the big three credit reporting agencies,” said Deirdre Cummings, MASSPIRG’s legislative director.

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