By Bob Katzen
Massachusetts Attorney General Andrea Campbell announced that her office has reached a $5 million settlement with Adroit Health Group LLC, a Texas-based private health insurance agency that sold plans to thousands of Massachusetts consumers beginning in 2016.
The settlement resolves allegations that the company used deceptive and unfair business practices to sell supplemental health insurance products and non-insurance health programs that failed to meet state and federal requirements.
Under the terms of the consent judgement entered by the Suffolk Superior Court, Adroit will pay $5 million to the state which will then distribute some of it as restitution to Massachusetts consumers who purchased plans through Adroit. Once payment is received from Adroit, the Attorney General’s Office will determine the best way to return money to impacted consumers and will contact consumers with more information about refunds.
In addition, Adroit is permanently barred from selling, offering or administering any health insurance policy or non-insurance health program to Bay State residents.