By Bob Katzen
The Massachusetts Department of Transportation (MassDOT) is once again reminding customers to be mindful of text message-based scams, also known as smishing. The scammers are claiming to represent the tolling agency and requesting payment for unpaid tolls.
MassDOT urges customers to be cautious about email, text and phone scams demanding payment of outstanding toll balances. Some attempts have been made to trick customers into sharing credit card numbers and other sensitive information by directing them to a website to pay their outstanding balances. MassDOT strongly encourages customers not to click the link contained in those messages.