By Bob Katzen

The House approved and sent to the Senate a bill that would allow companies to send customers an electronic delivery receipt for the bulk sale of fuel oils and propane.

“Massachusetts is one of the last states to update this antiquated system of delivery of receipts/invoices from bulk sales,” said sponsor Rep. Jeff Roy (D-Franklin). “In today’s world of technology, it only makes sense that the delivery of receipts/invoices can be safely and efficiently transmitted to the consumer without having to leave a paper bill at the door or mailbox. Many if not most businesses already operate this way and there is no good reason not to advance bulk sales in this direction as well particularly as the consumer would have a choice in the method of delivery.”

Supporters also noted that customers frequently complain about the current practice of the company leaving bags with receipts on their doorknobs or in their mailboxes. They said leaving the receipts in a USPS mailbox is not permitted by law and also leaves consumers vulnerable to identity fraud. They also pointed out that leaving a plastic bag which might remain on the doorknob for several days is a clear signal to would-be criminals that the homeowner is not home and might be traveling.